The Treat Place

Privacy Policy

Who we are

Our website address is: https://thetreatplace.co.uk.

What data do we collect?

Our company collects the following data:

  • Personal identification information (name, email address, phone number)
  • Billing and delivery addresses

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

  • Place an order for any of our products
  • Voluntarily submit a contact form or email us
  • Interaction on our social media accounts

How will we use your data?

Our company collects your data so that we can:

  • Process your order
  • To update you on your order
  • To supply an invoice for your order
  • For accounting purposes

How we protect your data

We protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you.

How long we keep your data

Our company keep your personal data indefinitely. If you would like us to erase your personal data please contact us at thetreatplace@outlook.com

Information relating to transactions may be kept by us for up to 6 years after the transaction has been completed for accounting and taxation purposes.

Marketing

If you are opted in to our marketing emails we will use your name and email address to send you special offers and information on products we think will interest you. You can opt out of these emails at any time by emailing thetreatplace@outlook.com.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If information we have about you is inaccurate you have the right to have it corrected, if it is incomplete you have the right to have it completed.

If you would like to exercise any of these rights, please contact us at our email thetreatplace@outlook.com

Cookies

If you fill out a form, place an order or leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How to manage cookies

You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our company website contains links to Instagram and Facebook. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We use Mailchimp as our email marketing provider and therefore if you are opted in to our email marketing we share your personal data with them. To view their privacy policy please visit https://mailchimp.com/legal/privacy/.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at thetreatplace@outlook.com

Right to complain

If you are unhappy about the way we have handled your data and we have been unable to resolve your complaint you have the right to lodge a complaint with the data protection supervisory authority. In the UK this is the Information Commissioner’s Office (ICO) – www.ico.org.uk

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